Inspiration to Others - Jacqueline Heather

A St Austell woman has been recognised as an inspiration to others at Pirate FM’s Local Heroes awards in association with Truro and Penwith College, held at the Tregenna Castle Resort in St Ives on Friday Night.

Jacqueline Heather was presented with the award, sponsored by Bovis Homes. She is a volunteer for the Expert Patient Programme, which helps people learn to cope with long term illness – giving up her time freely and showing huge compassion.

This is an even more impressive feat, when you consider that Jacqueline is in constant pain herself.

Jacqueline was nominated by her boss Elaine: “People have no idea what Jacqueline goes through on a daily basis to get to those training sessions and always gives 100% to the groups of Participants.

“She is waiting for a triple transplant and this will be a risky procedure as she already had triple heart bypass surgery when she was younger.

“She has since gone into stage 5 renal failure, and has a rare condition of the bones in her feet where they fracture continuously. She is type 1 diabetic and has poor eye sight. Even with all this going on in her life, she will take two trains to deliver a course and that to me is sheer dedication of Jacqueline’s part.

Elaine continued: “Everybody on our courses gain so much from her ability to be gentle, caring and has huge amounts of empathy and compassion. She always puts aside her own pain, fatigue and feeling very unwell to go out there and make massive differences to other people who struggle daily to live with their own diagnoses.”

“Jacqueline even set up the very first renal support group in Truro to help others like her. A truly remarkable and lovely lady who is dedicated to her Voluntary role. One in a million who deserves recognition.”

Jacqueline said: “I did an expert patient programme myself four years ago, at a difficult time when I was in a dark place myself with my illness. It really helped me to get back on my path. Because of that, I decided that this is something I can do to help others

“I accept this award not just for myself, but on behalf of the other expert trainers at the programme and all the renal and cardiac teams that I work with as well, as they are incredible.”

Jacqueline Heather’s Nomination from Elaine Curno

Jacqueline is one of my Volunteer Trainers/Assessors for Expert Patient Programme. She gives her time freely and even though she has multiple health issues she always turns up on time and inspires other people who live with long term health conditions to make those small changes to self manage their conditions. She always goes beyond what is required of a trainer to ensure people feel supported in their journey after diagnoses. People have no idea what

Jacqueline goes through on a daily basis to get to those training sessions and always gives 100% to the groups of Participants. She is waiting for a triple transplant and this will be a risky procedure as she has had triple heart by pass surgery when she was only in her 30’s. Young at only mid 40’s she has gone into stage 5 renal failure, has a rare condition of the bones in her feet where they fracture continuously. She is type 1 diabetic and has poor eye sight. Even with all this going on in her life she will take 2 trains to deliver a course and that to me is sheer dedication of Jacqueline’s part.

Everybody on our courses gain so much from her ability to be gently, caring and has huge amounts of empathy and compassion. She always puts aside her own pain, fatigue and feeling very unwell to go out there and make massive differences to other people who struggle daily to live with their own diagnoses. She has also set up the very 1st renal support group in Truro which now has a staggering 70 + people attending a vital service to support people living their lives with renal failure. A truly remarkable and lovely lady who is dedicated to her Voluntary role. One in a million who deserves recognition.

Bovis Homes are the proud sponsor of the Inspiration to others Award category.